Accessibility

PURPOSE

This document affirms the Company’s commitment to providing goods and services to persons with disabilities in a way that respects their dignity, independence, and rights of equal opportunity and access.

DEFINITIONS

i. "AODA" means Accessibility for Ontarians with Disabilities Act, 2005 and its regulations. ii. "Persons with Disabilities"- refers to any person with a disability as defined under the Canadian human rights legislation. iii. "Policy" – refers to the Customer Service Accessibility Policy of the Company

OUR COMMITMENT
Skilcor is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the accessibility needs of people with disabilities in a timely manner, and will do so by identifying and removing barriers to accessibility and meeting the requirements under the AODA.

TRAINING AND EDUCATION
Skilcor provides training to employees and other staff who interact with the public and those who provide services on the Company’s behalf. Training is provided in a way that best suits the duties and responsibilities of those being trained.

FEEDBACK PROCESS
Skilcor welcomes feedback about how it provides goods or services to Persons with Disabilities. Members of the public may provide feedback in the manner deemed most convenient to them, including in person, by telephone, in writing, or by email or electronic format. Accessibility Plans are available upon request. Please see Contact Information below.

CONTACT INFORMATION
Email: accessibility@skilcor.com In Person/Mail: Vice-President, Operations 175 Nuggett Court, Brampton, ON L6T 5H4 Phone: (905) 501-0111, ext. 230